Tel: 01228 674645 | Mob: 07809 703278   |   Email: homecomingletting@hotmail.co.uk

Landlords 

 
 

If you currently own or intend to purchase residential property for rental in Carlisle, you should consider engaging our property management service. You’ll find it both professional and cost-effective. As we are specialists, we know how to manage property for optimum performance, whilst ensuring smooth running tenancies, and compliance with the various landlord/tenant laws. Maximise the return on your investment contact us now. 


Our Services Include 

  • Visiting you at your property, and providing a rental valuation and any other advice which you may require about letting your property. 

  • Advising you on compliance with the various safety regulations. 

  • Locating suitable tenants. Your property will be advertised if necessary, however we have excellent contacts with various company and other establishment personnel departments, and furthermore usually have tenants waiting. 

  • Accompanying tenant applicants to view the property. 

  • Obtaining and evaluating references and credit checks. 

  • Preparing a suitable tenancy agreement and arranging signature by the tenant. 

  • Collecting and holding as stakeholders a deposit (bond) from the tenant. 

  • Preparing an inventory and schedule of condition. 

  • Checking the tenant into the property and agreeing the inventory. 

  • Supervising the transfer of gas, electricity and council tax accounts into the tenant’s name. 

  • Receiving rental payments monthly in advance, and paying you promptly, together with a detailed statement from our computerised management systems. 

  • If required paying regular outgoings for you from rental payments. 

  • Inspecting the property periodically, and reporting any problems to you. 

  • Arranging any necessary repairs or maintenance, first liaising with you in the case of larger works. 

  • Keeping in touch with the tenant on a routine basis, and arranging renewals of the agreement as necessary. 

  • Checking tenants out as required, reletting and continuing the process with the minimum of vacant periods to ensure that you receive the optimum return from your property. 

 
 

We maintain a flexible attitude, and are generally able to adapt our service to meet our client’s individual circumstances and needs, for example by providing a part only service, or alternatively by taking on additional tasks and duties. 

 
 

Our Fees 

We offer both Let Only and Let and Management services: 

Letting Only: £195.00 

Including: 

  • Free rental assessment 

  • Free advertising on Rightmove, Zoopla and Propertyfinder.com and our own website 

  • Accompanied viewings 

  • Thorough referencing of prospective tenants by Endsleigh Insurance Company 

  • Inventory check as an added extra for £50.00 

  • Preparation and completion of tenancy agreement 

  • Collection of first month’s rent and deposit and detailed statement which may be paid into nominated bank account or direct to the landlord 

Full Management: £150.00 set-up fee followed by 10% of the subsequent months’ rental 

Including: 

  • Collection of the rent, normally by standing order, paying rent direct to landlord or into landlord’s nominated bank account on a monthly basis. Whilst we will make every effort to ensure that payments are made on time by the tenant, Homecoming Letting Agency cannot be responsible for late or non payment of rent. 

  • Arranging the annual gas safety certificate with a Corgi registered plumber 

  • Regular and careful inspections of the landlord’s properties with follow-up reports 

  • A final inspection of the property will be carried out, including a check of the inventory. The deposit less any appropriate deductions will be returned to the outgoing tenant after reporting to the landlord. All deposits received by the Agent will be held in the D.P.S. 

 
 

Guide for Landlords 

Before a property can be let, there are several matters which the owner will need to deal with to ensure that the tenancy runs smoothly, and also that he/she complies with the law. For brief details of a subject click on a blue link below, or scroll down the page. If you require further advice or assistance with any matter, please do not hesitate to contact us: 

Mortgage 

If your property is mortgaged, you should obtain your mortgagee’s written consent to the letting. They may require additional clauses in the tenancy agreement of which you must inform us. 

Leaseholds 

If you are a leaseholder, you should check the terms of your lease, and obtain the necessary written consent before letting. 

Sub-letting 

If you are a tenant yourself, you will require your landlord’s consent. 

Insurance 

You should ensure that you are suitably covered for letting under both your buildings and contents insurance. Failure to inform your insurers may invalidate your policies. We can advise on Landlord’s Legal Protection, and Landlord’s Contents insurance if required. 

Bills and regular outgoings 

We recommend that you arrange for regular outgoings e.g. mortgage, service charges, maintenance contracts etc. to be paid by standing order or direct debit. However, where we are Managing the property, by prior written agreement we may make payment of certain bills on your behalf, provided such bills are received in your name at our office, and that sufficient funds are held to your credit. 

Council tax 

Council tax is the responsibility of the occupier. You should inform your local collection office that you are leaving the property. During vacant periods the charge reverts to the owner. When unoccupied but furnished, the charge is 50% of the normal rate. When unoccupied and ‘substantially’ unfurnished, there is no charge for the first six months, and thereafter a charge of 50% of the normal rate. 

The inventory 

It is most important that an inventory of contents and schedule of condition be prepared, in order to avoid misunderstanding or dispute at the end of a tenancy. Without such safeguards, it will be impossible for the landlord to prove any loss, damage, or significant deterioration of the property or contents. In order to provide a complete service to the landlord, we will if requested arrange for a member of staff to prepare an inventory and schedule of condition, at a cost to be quoted. 

Income tax 

When the landlord is resident in the UK, it is entirely his responsibility to inform the Inland Revenue of rental income received, and to pay any tax due. However, where the landlord is resident outside the UK during a tenancy, under new rules effective from 6 April 1996, unless an exemption certificate is held, we as landlord’s agents are obliged to retain and forward to the Inland Revenue on a quarterly basis, an amount equal to the basic rate of income tax from rental received, less certain expenses. An application form for exemption from such deductions is available from this Agency, and further information may be obtained from the Inland Revenue. 

 
 

Important Safety Regulations 

The following safety requirements are the responsibility of the owner (the landlord), and where we are to manage the property, they are also ours as agents. Therefore to protect all interests we ensure full compliance with the appropriate regulations, at the owner’s expense. 

Gas Appliances & Equipment 

Annual safety check: Under the Gas Safety (Installation and Use) Regulations 1998 all gas appliances and flues in rented accommodation must be checked for safety within 12 months of being installed, and thereafter at least every 12 months by a competent engineer (e.g. a CORGI registered gas installer). 

Maintenance: There is a duty to ensure that all gas appliances, flues and associated pipework are maintained in a safe condition at all times. 

Records: Full records must be kept for at least 2 years of the inspections of each appliance and flue, of any defects found and of any remedial action taken. 

Copies to tenants: A copy of the safety certificate issued by the engineer must be given to each new tenant before their tenancy commences, or to each existing tenant within 28 days of the check being carried out. 

Electrical Appliances & Equipment 

There are several regulations relating to electrical installations, equipment and appliance safety, and these affect landlords and their agents in that they are ‘supplying in the course of business’. They include the Electrical Equipment (Safety) Regulations 1994, the Plugs and Sockets Regulations 1994, the 2005 Building Regulation – ‘Part P, and British Standard BS1363 relating to plugs and sockets. Although with tenanted property there is currently no specific legal requirement for a qualified electrician to carry out an inspection and issue a safety certificate (as exists in the case of gas appliances), it is now widely accepted in the letting industry that the only safe way to ensure safety, and to avoid the risk of being accused of neglecting your ‘duty of care’, or even of manslaughter is to arrange such an inspection and certificate. 

Furniture & Furnishings 

The Furniture and Furnishings (Fire) (Safety) Regulations 1988 (amended 1989, 1993 & 1996) provide that specified items supplied in the course of letting property must meet minimum fire resistant standards. The regulations apply to all upholstered furniture, and beds, headboards and mattresses, sofa-beds, futons and other convertibles, nursery furniture, garden furniture suitable for use in a dwelling, scatter cushions, pillows, and non-original covers for furniture. They do not apply to antique furniture or furniture made before 1950, bed clothes including duvets, loose covers for mattresses, pillowcases, curtains, carpets or sleeping bags. Therefore all relevant items as above must be checked for compliance, and non-compliant items removed from the premises. In practice, most (but not all) items which comply must have a suitable permanent label attached. Items purchased since 1.3.90 from a reputable supplier are also likely to comply. 

General Product Safety 

The General Product Safety Regulations 1994 specify that any product supplied in the course of a commercial activity must be safe. In the case of letting, this would include both the structure of the building and its contents. Recommended action is to check for obvious danger signs – leaning walls, broken glass, sharp edges etc., and also to leave operating manuals or other written instructions about high risk items, such as hot surfaces, electric lawnmowers, etc. for the tenant. 

 
 

Preparing the property for letting 

We have found from experience that a good relationship with tenants is the key to a smooth-running tenancy. As Property Managers the relationship part is our job, but it is important that the tenants should feel comfortable in their temporary home, and that they are receiving value for their money. This is your job. Our policy of offering a service of quality and care therefore extends to our tenant applicants too, and we are pleased to recommend properties to rent which conform to certain minimum standards. Quality properties attract quality tenants. 

General condition 

Electrical, gas, plumbing, waste, central heating and hot water systems must be safe, sound and in good working order. Repairs and maintenance are at the landlord’s expense unless misuse can be established. 

Appliances 

Similarly, appliances such as washing machine, fridge freezer, cooker, dishwasher etc. should be in usable condition. Repairs and maintenance are at the landlord’s expense unless misuse can be established. 

Decorations 

Interior decorations should be in good condition, and preferably plain, light and neutral. 

Furnishings 

It is recommended that you leave only minimum furnishings, and these should be of reasonable quality. It is preferable that items to be left are in the property during viewings. If you are letting unfurnished, we recommend that the property contains carpets, curtains, and a cooker. 

Personal items, ornaments etc 

Personal possessions, ornaments, pictures, books etc. should be removed from the premises, especially those of real or sentimental value. Some items may be boxed, sealed and stored in the loft at the owner’s risk. All cupboards and shelf space should be left clear for the tenant’s own use. 

Gardens 

Gardens should be left neat, tidy and rubbish-free, with any lawns cut. Tenants are required to maintain the gardens to a reasonable standard, provided they are left the necessary tools. However, few tenants are experienced gardeners, and if you value your garden, or if it is particularly large, you may wish us to arrange maintenance visits by our regular gardener. 

Cleaning 

At the commencement of a tenancy the property must be in a thoroughly clean condition, and at the end of each tenancy it is the tenant’s responsibility to leave the property in similar condition. Where they fail to do so, cleaning should be arranged at their expense. 

Mail forwarding 

We recommend that you make use of the Post Office redirection service. Application forms are available at their counters, and the cost is minimal. It is not the tenant’s responsibility to forward mail. 

Information for the tenant 

It is helpful if you leave information for the tenant on operating the central heating and hot water system, washing machine and alarm system, and the day refuse is collected etc. 

Keys 

You should provide one set of keys for each tenant. Where we are Managing we will arrange to have duplicates cut as required.